Privacy Policy

This Privacy Policy explains how BMS collects, uses, and keeps safe any information you give to us.

We are committed to keeping your information safe and private.

Who We Are

BMS
Unit 3 St Johns Mews
13 St Johns Road
Hampton Wick
Kingston upon Thames
KT1 4AN
Phone: 0203 475 3946
Email: info@bms-london.co.uk

What Information We Collect

We may collect:

Your name
Your phone number
Your email address
Your home or site address
Details linked to a project or enquiry

If you send us your CV for job applications, we may also hold work history and skill details.

How We Use Your Information

We use your information to:

Reply to enquiries
Carry out work and manage projects
Arrange visits and repairs
Keep clear records of communication
Handle accounts and invoicing
Review job applications

We only use your information when it is needed to provide our services or when you have given it to us directly.

How We Keep Your Information Safe

We store information safely and restrict access to staff who need it to carry out their work.

We do not sell or share your information with outside companies for marketing.

Sharing Your Information

We may share information only when:

It is needed to complete work (for example with trusted trade partners)
The law asks us to
You give clear agreement

Any partners we work with are expected to keep your information safe and private.

How Long We Keep Information

We keep information only for as long as needed for:

Project records
Account and legal duties
Ongoing customer care

After this time, information is safely removed or stored in line with legal rules.

Your Rights

You can ask us to:

Give you a copy of the information we hold
Correct any details that are wrong
Remove information when it is no longer needed
Stop contact from us if you do not want it

To do this, contact us using the details above.

Cookies

Our website may use cookies to improve your experience and remember basic site settings.
You can turn cookies off in your browser settings if you prefer.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Email: info@bms-london.co.uk
Phone: 0203 475 3946

Cookie Policy

Our website uses small files called cookies.
Cookies help the site work properly and let us understand how people use our pages.

What Cookies Do

Cookies can:

Keep you signed in if the site has an account area
Remember your settings
Help us see which pages are most visited
Help improve how the site runs

Cookies do not let us see your name or any private detail unless you give it to us directly.

Types of Cookies We May Use

Essential cookies
These are needed for the site to work. You cannot turn these off.

Performance cookies
These help us understand how the site is used, so we can make it clearer and easier to use.

Comfort cookies
These remember small settings, such as language and menu choices.

Turning Off Cookies

You can block cookies in your browser settings.
If you do, some parts of the site may not work as well.

For help with this, see the support page of your browser.

GDPR Notice

We follow the rules of GDPR.
This means:

We only hold information if we have a clear reason
We keep information safe
We do not share your information for marketing
You can ask to see, update, or remove your information at any time

To make any request, contact:

Email: info@bms-london.co.uk
Phone: 0203 475 3946